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QA Evaluation Metrics
For every project that Telkite undertakes, Quality Assurance Plan and Quality Test Plan are prepared at the launch of the project. These plans outline all the activities to be performed to meet the quality objectives from the customerís perspective. It is the respective test leadís responsibity to ensure that all quality system procedures/standards applicable to the project are followed, and that all the tests and reviews are conducted in a planned manner.

SQA audits are carried out to evaluate the progress of the project and ensure that every project meets the limits that are defined at the organizational level.

Activities Involved
Preparation of Software Quality Assurance Plan
Approval of plans
Recording and resolution of problems
Necessary focus on measures of quality

Quality Performance Check
A continuous quality performance is measured in terms of:

Number of reviews and inspections conducted
Number of errors detected and phase of detection
Number of customer complaints
Number of NCs (Non Conformances) reported during audit
Review Effort
Defect Detection Efficiency
In-process defect density
Delivered defect density

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