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Application Support Services
Telkite’s Application Support Services take into account dynamics of change in application architectures and business functionalities and is focused on 24x7 support ensuring integrated reporting, automated feedback, peak performance and fast resolution lead times. We understand that the key to robust application management lies in effective support for streamlined processes and best of breed operation frameworks. Our services meet your pressing concerns of reliability, scalability, stability and flexibility and include

Application Monitoring and Production Support
Remote Application monitoring tools are used to monitor application performance, application reaction times and downtimes. The instant reporting mechanism leads to substantial savings on operation costs. We provide round the clock technical support of your application infrastructure ensuring high availability of business critical systems.

Database Administration
Our database administration services cover database administration, implementation, optimization, support, maintenance and disaster recovery of database systems. Database performance is monitored to agreed service standards to identify and resolve issues before they become a problem.

Performance Tuning
Telkite’s Performance Tuning Application Support services use a prescriptive performance tuning process to identify application and system bottlenecks and systematically eliminate them. Performance tuning is an iterative process that involves establishing a baseline, collecting data, analyzing results, making configuration changes and measuring to verify if performance metrics have been met.

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